Privacy Policy

Your privacy and data security are our top priorities

Last updated: June 2, 2025

Information We Collect

We collect information to provide better services to our users. This includes:

  • Account Information: Name, email address, and authentication data
  • Usage Data: Interactions with our AI chatbot, session duration, and feature usage
  • Device Information: Browser type, operating system, and IP address
  • Communication Data: Messages exchanged with our AI system (encrypted and anonymized)

How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

  • End-to-End Encryption: All conversations are encrypted and stored securely
  • Data Anonymization: Personal identifiers are removed from chat data
  • Secure Servers: Data hosted on encrypted, secure cloud infrastructure
  • Access Controls: Strict employee access controls and regular security audits

How We Use Your Information

Your information is used solely to enhance your Sexus AI experience:

  • Service Provision: Deliver personalized AI conversations and educational content
  • Service Improvement: Analyze usage patterns to improve AI responses and features
  • Account Management: Manage your subscription and provide customer support
  • Safety & Security: Monitor for inappropriate usage and maintain platform safety

Your Privacy Rights

You have complete control over your personal data:

  • Access: Request a copy of all data we have about you
  • Correction: Update or correct any inaccurate personal information
  • Deletion: Request complete deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Withdraw consent for data processing at any time

Data Sharing & Third Parties

We do not sell, rent, or share your personal information. Limited sharing occurs only for:

  • Service Providers: Trusted partners who help us operate the platform (under strict contracts)
  • Legal Requirements: When required by law or to protect our users' safety
  • Business Transfers: In the event of a merger or acquisition (with user notification)

We never share: Your chat conversations, personal preferences, or intimate details with any third party.

Special Protections for Sensitive Content

Given the intimate nature of our service, we provide additional protections:

  • Conversation Privacy: Chat history is encrypted and never accessed by human staff
  • Anonymous Analytics: Usage data is completely anonymized before analysis
  • No Content Monitoring: We don't read, review, or store your conversations
  • Automatic Deletion: Chat data is automatically deleted after 30 days unless you choose to save

Data Retention

We retain your information only as long as necessary:

  • Account Data: Retained while your account is active
  • Chat History: Automatically deleted after 30 days
  • Usage Analytics: Anonymized data retained for service improvement
  • After Account Deletion: All personal data permanently deleted within 30 days